Virtual IT Manager working at Whitchurch office

Virtual IT Manager
24/7, expert, friendly IT solutions, tailored to suit your business.

Your business relies on IT. We’re here to make it run smoothly.

With sensitive information and a constant need to connect with customers, it’s essential to check your systems are not just operational but optimised. They need to work with you, not against you.

Our Virtual IT Manager service keeps your business IT up to date and running correctly. No more disruptions. No more downtime.


Why use a Virtual IT Manager?

Business woman using laptop

Regular Maintenance

Just as your car needs servicing, so does your IT system. Regular check-ups can identify and rectify impending problems. So you don’t need to worry about “breaking down”.

Whitchurch business owner using computer

Stay Focused

Got a problem? We’ll handle it. Never worry about trying to fix it yourself or Googling the best solution. We’ll sort the tech, you do what you do best - your business.

Businessman contacting IT manager

Experienced IT Support

When problems arise, we’ll be on the case fast. Our team all have expert knowledge across the board.

Benefits of Our Service

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24/7 IT Systems Monitoring

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Expert Computer Systems Management

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Save on Full-time IT Manager Costs

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Flexible Support & Project Management

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Guaranteed Response Times

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Predictable Budgeting for IT Management

How it works

Consultation

We assess the size and needs of your business to determine the required support hours.

System Audit

If required we will recommend a full system audit to highlight the areas of your system and help identify potential weaknesses.

Proactive Management

Once onboarded, we adopt a proactive approach, securing and enhancing your IT.

Regular Reviews

Regular insights from our support desk help us identify areas for efficiency, ensuring your IT aligns with business goals.

Flexible Time Allocation

Unused support time? Use it for other things such as training, or bespoke projects.

Why Choose Galaxy?

No-jargon, simple IT support. We work with you rather than for you.

Understanding your business is our first priority, then we create the right systems for it.

FAQs

Please click a question below to expand:

What exactly is a Virtual IT Manager?

It's like having a dedicated IT manager for your organisation without hiring one full-time. They oversee your IT systems, ensuring everything runs smoothly and efficiently.

How do you determine the required support hours?

We consider factors like the number of staff, quantity of devices requiring support, and specific business needs during our initial consultation.

What happens if I use more or fewer hours than allocated?

Unused support time can be redirected to other IT-related activities. Any extra time used will be discussed and invoiced separately, potentially leading to adjustments in future quarters.

How proactive is this service?

Very! We continually identify, secure, and enhance your IT setup. Regular insights help us constantly align our services with your business goals.

Let’s have a chat
about your IT

Book in a free 15 minute consultation
to find out how we can benefit you.

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